Commonly Asked Questions & Answers

Q: Do you accept payment plans?
A: No, we do not accept payment plans of any kind, but we do accept debit/credit and cash.  In addition, we only accept personal checks from long-term customers. Payment in full is due at time of vehicle pick up.

Q: Do you take walk ins, or should I make an appointment for service?
A: Due to our current scheduling and limited parking we cannot guarantee walk in service. A call ahead for an urgent repair or tow is highly encouraged.

Q: Do you install customer supplied parts?
A: No.  As of October 1st, 2017 we no longer install customer supplied parts.

Q: Do you do any collision work?
A: No, we do not do collision work, but can help with mechanical repairs from the result of an accident.

​Q: Do you rebuild transmissions?
A: No, while we do not rebuild transmissions, we can and do replace them as either new or rebuilt/remanufactured.

Q: Do you do electrical and wiring repairs?
A: Yes, we do electrical and wiring repairs.  Cost of the type of repair depends on the time needed to diagnose the wiring/electrical issue and is calculated by an hourly rate.

For questions and concerns not addressed here,
please feel free to give us a call at 313.558.9683 during regular business hours.